Privacy Policy

Last updated: June 3, 2025

1. Introduction

Greenroom (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our LinkedIn automation platform.

Company Information:

• Company: Firm Firm, LLC
• Address: 1111B S Governors Ave STE 29674, Dover DE 19904, United States
• Contact: [email protected]

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and billing information
• LinkedIn Integration: LinkedIn profile data you authorize us to access
• Communication Data: Messages, comments, and support requests
• Payment Information: Credit card details (processed securely through third-party payment processors)

2.2 Information We Collect Automatically

• Usage Data: How you interact with our platform, features used, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access times, pages viewed, errors encountered
• Cookies and Tracking: Session data, preferences, and analytics information

2.3 Information from Third Parties

• LinkedIn Data: Profile information, connections, and activity data through LinkedIn’s API
• Payment Processors: Transaction confirmation and billing information
• Analytics Providers: Aggregated usage statistics and performance metrics

3. How We Use Your Information

3.1 To Provide Our Service

• Create and manage your account
• Process LinkedIn automation requests
• Generate analytics and reporting
• Provide customer support
• Process payments and billing

3.2 To Improve Our Service

• Analyze usage patterns and user behavior
• Develop new features and functionality
• Optimize platform performance
• Conduct research and analytics

3.3 To Communicate With You

• Send service-related notifications
• Provide customer support
• Share product updates and announcements
• Send marketing communications (with your consent)

3.4 For Legal and Security Purposes

• Comply with legal obligations
• Protect against fraud and security threats
• Enforce our Terms of Service
• Respond to legal requests

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Limited Sharing

We may share your information only in these circumstances:

• Service Providers: Third-party vendors who help us operate our platform (hosting, payment processing, analytics)
• Legal Requirements: When required by law, regulation, or court order
• Business Transfers: In connection with a merger, sale, or acquisition of our company
• Consent: When you explicitly authorize us to share specific information

4.3 LinkedIn Integration

Your LinkedIn data is accessed through LinkedIn’s official API and is subject to LinkedIn’s terms and privacy policy. We only access data necessary for our service functionality.

5. Data Security

5.1 Security Measures

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Staff training on data protection and security practices

5.2 Data Retention

• Account Data: Retained while your account is active
• Usage Data: Typically retained for 2 years for analytics purposes
• Support Data: Retained for 3 years to improve customer service
• Deletion: Data is securely deleted when no longer needed

6. Your Rights and Choices

6.1 Access and Control

• Account Access: View and update your account information
• Data Export: Request a copy of your personal data
• Data Deletion: Request deletion of your account and associated data
• Correction: Update or correct inaccurate information

6.2 Communication Preferences

• Email Settings: Manage notification preferences in your account
• Marketing Opt-out: Unsubscribe from promotional emails
• Support Contact: Reach out for assistance with privacy requests

6.3 LinkedIn Data

• Authorization Control: Manage LinkedIn API permissions through your LinkedIn account
• Data Removal: Disconnect LinkedIn integration to stop data access
• LinkedIn Privacy: Refer to LinkedIn’s privacy policy for their data practices

7. Cookies and Tracking

7.1 Types of Cookies

• Essential: Required for platform functionality
• Analytics: Help us understand usage patterns
• Preferences: Remember your settings and preferences
• Marketing: Used for targeted advertising (with consent)

7.2 Cookie Management

You can control cookies through your browser settings, though this may affect platform functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses
• Adequacy decisions
• Other approved transfer mechanisms

9. Children’s Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to Know: Information about data collection and sharing
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of sale of personal information (we don’t sell data)
• Non-Discrimination: Equal service regardless of privacy choices

11. European Privacy Rights (GDPR)

If you’re located in the European Economic Area, you have additional rights:

• Legal Basis: We process data based on consent, contract, or legitimate interests
• Data Portability: Receive your data in a structured format
• Object to Processing: Object to certain types of data processing
• Supervisory Authority: Contact your local data protection authority

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will:

• Post the updated policy on our website
• Notify you via email for material changes
• Update the “Last updated” date
• Provide clear notice of significant changes

13. Contact Us

For privacy-related questions or requests:

• Email: [email protected]
• Address: Firm Firm, LLC, 1111B S Governors Ave STE 29674, Dover DE 19904, United States
• Response Time: We aim to respond to privacy requests within 30 days

By using Greenroom, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described herein.